Shipping Policy
At Wearciteino, we are committed to providing fast, reliable, and efficient shipping for all orders. Below are the terms outlining our shipping process, costs, and estimated delivery times.
1. Shipping Locations
We currently offer shipping within the United States only. Unfortunately, we do not ship internationally at this time.
2. Shipping Methods and Costs
We offer the following shipping options:
- Standard Shipping:
- Cost: Free for orders over $50.
- Delivery Time: 3-7 business days.
- Expedited Shipping:
- Cost: A flat rate of $9.99.
- Delivery Time: 2-3 business days.
- Next-Day Shipping:
- Cost: A flat rate of $19.99.
- Delivery Time: 1 business day (available for orders placed before 12 PM CST).
3. Processing Time
Orders are typically processed within 1-2 business days from the date of purchase. During high-demand periods (e.g., holidays, product launches), processing times may be extended.
4. Tracking Your Order
Once your order has been processed and shipped, we will send you a confirmation email containing your tracking information. You can track your order status at any time by logging into your account on our Website.
5. Shipping Delays
While we strive to meet our delivery estimates, factors such as weather, courier service disruptions, and other unforeseen circumstances may cause delays. Wearciteino is not responsible for delays caused by these factors.
6. Address Changes
To ensure timely delivery, please ensure that your shipping address is correct and complete. If you need to make changes to your shipping address, please contact us as soon as possible by emailing info@wearciteino.com. We can only update your shipping address before the order is processed.
7. Lost or Damaged Orders
If your order arrives damaged or is lost in transit, please contact our customer support team at info@wearciteino.com within 48 hours of receiving your order. We will assist you in processing a replacement or refund.
8. Changes to Shipping Policy
Wearciteino reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on the Website.